Privacy Policy

Last updated 2026

Wilmington Custom Saunas respects your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website or submitting a request for a quote.

Information We Collect

When you submit a form on this website, we may collect your name, phone number, email address, property address, and details about your sauna project, including the type of sauna, timeline, and any additional information you choose to provide.

How We Use Your Information

We use the information you provide to respond to your inquiry, schedule consultations, prepare quotes, and communicate with you about your project. We may also use your information for internal record keeping related to our services.

Information Sharing

We do not sell or rent your personal information to third parties. Your information may be shared with members of our team or trusted service providers involved in fulfilling your request, such as scheduling and project management tools.

Cookies

This website may use cookies to improve user experience and understand how visitors interact with our site. You can adjust your browser settings to refuse cookies, though some features of the site may not function as intended.

SMS and Text Messaging

If you provide your phone number and consent to receive text messages, Wilmington Custom Saunas may send you SMS messages related to your inquiry, quote, scheduling, and project updates. Message frequency may vary depending on your project status. Message and data rates may apply based on your mobile carrier plan. You may opt out of receiving text messages at any time by replying STOP to any message you receive. For assistance, reply HELP or call us at (910) 782-4994. We do not share your mobile information with third parties or affiliates for marketing or promotional purposes.

Data Security

We take reasonable steps to protect the information you provide from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links

This website may contain links to third-party websites, including map and navigation services. We are not responsible for the privacy practices or content of any third-party websites.

Children's Privacy

This website is not directed at individuals under the age of 18, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of this website after changes are made constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact Wilmington Custom Saunas at (910) 782-4994 or through our contact page.