Terms and Conditions
Last updated 2026
Welcome to Wilmington Custom Saunas. These Terms and Conditions govern your use of our website and our services. By accessing this website or requesting a quote, you agree to the terms outlined below.
1. Purpose
This website provides information about Wilmington Custom Saunas, including our indoor, outdoor, infrared, steam room, commercial, and pre-built sauna installation services in Wilmington, North Carolina and surrounding areas. The content on this site is intended to inform visitors and generate inquiries for our services.
2. User Eligibility
This website and our services are intended for individuals who are at least 18 years of age and who have the legal authority to request services for the property in question. By submitting a request, you confirm that you meet these requirements.
3. Website Use and Intellectual Property
All content on this website, including text, images, logos, and design elements, is the property of Wilmington Custom Saunas unless otherwise noted. You may not reproduce, distribute, or use this content for commercial purposes without prior written consent.
4. Informational Disclaimer
The information provided on this website is for general informational purposes only. While we strive for accuracy, project timelines, pricing, and availability may vary based on individual circumstances and are subject to confirmation during a consultation.
5. Requests for Quotes
Submitting a request for a quote through this website does not create a binding contract. All quotes are estimates based on the information provided and are subject to confirmation following an in-person or virtual consultation and site assessment.
6. Third-Party Links
This website may contain links to third-party websites, including mapping services. We are not responsible for the content, privacy practices, or accuracy of any third-party websites linked from this site.
7. Privacy and Communication Consent
By submitting your information through our contact form, you consent to be contacted by Wilmington Custom Saunas by phone, email, or text message regarding your inquiry. See our Privacy Policy for more information on how your information is used.
7a. SMS Messaging Terms
By providing your phone number and submitting our contact form, you consent to receive text messages from Wilmington Custom Saunas related to your inquiry, quote, scheduling, and project updates. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at (910) 782-4994. Consent to receive text messages is not a condition of any purchase.
8. Limitation of Liability
Wilmington Custom Saunas shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or reliance on the information provided. Service agreements and warranties are governed separately under individual project contracts.
9. Updates to These Terms
We may update these Terms and Conditions from time to time. Continued use of this website after any changes constitutes your acceptance of the revised terms.
10. Contact Us
If you have questions about these Terms and Conditions, please contact Wilmington Custom Saunas at (910) 782-4994 or through our contact page.