Terms and Conditions
Welcome to Wilmington Custom Saunas. These Terms and Conditions govern your use of our website and your interactions with us. By accessing this website or submitting an inquiry, you agree to the terms outlined below.
1. Purpose
This website provides information about Wilmington Custom Saunas and the sauna-related products and services available through our Wilmington-area partner. These include custom indoor, outdoor, infrared, and commercial saunas, pre-built sauna options, and steam generator equipment for residential and commercial projects.
2. User Eligibility
This website is intended for individuals who are at least 18 years of age and who have the legal authority to request services or information for the property or project in question. By submitting an inquiry, you confirm that you meet these requirements.
3. Website Use and Intellectual Property
Unless otherwise stated, the text, logos, graphics, layout, and other website content are owned by or licensed for use by Wilmington Custom Saunas. You may not reproduce, distribute, modify, or commercially use website content without prior written permission.
4. Informational Disclaimer
Information on this website is provided for general informational purposes. Product availability, project scope, materials, timelines, pricing, installation requirements, and other details may vary and are subject to confirmation during the consultation and quoting process.
5. Requests for Quotes
Submitting a request for information or a quote through this website does not create a binding contract. Any pricing or project information provided before a formal agreement is finalized is subject to review and confirmation based on the specific project conditions and scope.
6. Contractors and Licensed Trades
Certain sauna projects may require work by licensed electricians, plumbers, general contractors, or other qualified trades. Electrical wiring and final electrical connections must be completed by a licensed electrician. Permit responsibilities depend on the type and scope of the project and may be handled by the appropriate contractor or licensed trade.
7. Third-Party Links and Services
This website may contain links to third-party websites, mapping services, manufacturers, or other external resources. Wilmington Custom Saunas is not responsible for the content, availability, privacy practices, or accuracy of third-party websites or services.
8. Privacy and Communication Consent
By submitting your information through our website, you consent to being contacted by Wilmington Custom Saunas or our local service partner by phone, email, or text message regarding your inquiry. Please review our Privacy Policy for more information about how submitted information may be used.
9. SMS Messaging Terms
By providing your phone number and submitting our contact form, you consent to receive text messages related to your inquiry, quote, scheduling, and project updates. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at (910) 782-4994. Consent to receive text messages is not a condition of purchase.
10. Limitation of Liability
To the extent permitted by law, Wilmington Custom Saunas is not responsible for indirect, incidental, special, or consequential damages arising from the use of this website or reliance on general information provided through it. Specific project obligations, warranties, and responsibilities are governed by the applicable project agreement.
11. Updates to These Terms
We may update these Terms and Conditions from time to time. Any revised version will be posted on this page. Continued use of the website after an update constitutes acceptance of the revised terms.
12. Contact Us
If you have questions about these Terms and Conditions, contact Wilmington Custom Saunas at (910) 782-4994 or through our contact page.